AI calling

An AI calling agent that answers and makes your business calls

CallSathi's AI voice agent picks up every call on your business number, day and night, and makes the calls your team never gets to: lead call-backs, reminders and follow-ups. It answers from what you have taught it about your business, books appointments, and hands over to a person when it should.

AI calling inside the CRM

An AI that calls your leads in their own language.

Hand a lead, a calling list or a whole import to the AI. It finds out what the customer needs, judges how interested they are, and when they want a person, it books a call-back with the right one instead of a transfer that rings out.

Hot, warm or cold from the call itself

No form to fill: the AI decides from what the customer said.

Call-backs booked, never dropped

The customer and your staff member both get the details on WhatsApp.

Everything on the lead

Transcript, summary and next step saved to the lead's timeline.

Kavya (AI) calling Anita Sharma
Lead from IndiaMART
Ringing
Full Duplex Audio

Interrupt gracefully. Just like a human.

CallSathi's voice engine supports true full-duplex communication. If a customer interrupts mid-sentence, the AI instantly stops, listens, and pivots the conversation naturally.

Continuous Listening

AI listens while speaking, detecting human voice activity instantly.

Context Preservation

Interruptions are added to the context window so no information is lost.

Zero-Latency Pivot

The AI recalculates its response and answers the new query immediately.

AI Agent
"So your flight is booked for tomorrow at 8 AM. I can also arrange a taxi to pick you up at—"
Customer
👤
"Wait, actually can we change that to the 10 AM flight?"
AI Agent
"No problem, let me stop right there. I'm checking the 10 AM flight for you now…"
Capabilities

What the AI calling agent does for you

Inbound calls answered 24x7

No missed calls and no hold music. The AI answers on your business number, understands what the caller needs and answers from your own business knowledge.

Automated outbound calls

Lead call-backs, appointment reminders and follow-ups are dialled automatically within your calling hours, with retries when nobody answers, and do-not-disturb and consent respected.

Speaks your customer's language

English, Hindi, Telugu, Tamil, Marathi and other Indian languages, including callers who mix languages mid-sentence. English calls use a natural voice in your business's own accent.

Books appointments

The AI checks what you offer, takes the details, books the appointment and follows up on WhatsApp, so the customer has it in writing.

A person when it matters

When a caller needs a human, the AI transfers the call to your team. If nobody picks up, it comes back on the line and takes a message, so no caller is left ringing.

Every call written down

A transcript, a summary, the caller's intent and the next step are saved after every call, in your dashboard and on the lead in your CRM.

Feels like a real conversation

Short, natural replies, and the caller can interrupt the AI at any moment, just as they would a person.

Indian and international numbers

Indian business numbers and international numbers such as the UK and US, with simple per-minute pricing for talk time.

Works with your CRM

Every AI call lands on the lead's timeline in CallSathi CRM, and a hot lead can go to a person straight away.

How It Works

Up and running in three steps.

01

Teach it your business

Add your services, prices, timings and common questions, or upload your documents.

02

Get your business number

We set up an Indian or international number for your business on CallSathi.

03

Go live

The AI answers from the first call, and every transcript and summary appears in your dashboard.

FAQ

Questions about AI Calling

What is an AI calling agent?

An AI calling agent is software that holds real phone conversations: it answers incoming calls and makes outgoing ones, understands what the caller says and replies in a natural voice. CallSathi's agent handles enquiries, bookings and follow-ups for your business.

Can it make automated outbound calls?

Yes. It calls leads back, reminds customers about appointments and follows up, within the calling hours you set, and tries again when a call is not answered.

Which languages does the AI speak on calls?

English, Hindi, Telugu, Tamil, Marathi and other Indian languages. It replies in the language the caller uses.

What happens when a caller wants to talk to a person?

The AI transfers the call to your team's number. If nobody answers, the AI comes back, apologises and takes a message so your team can call back.

Will the AI make things up?

It is set up to answer from the knowledge you give it, and to offer a call-back from your team when it does not know, rather than guess.

How much does AI calling cost?

Calls are billed per minute of talk time. The pricing page shows current rates in your currency.

See AI Calling working for your business.

Tell us how your customers reach you today. We will show you the AI answering them, live.