Blog

Insights on voice AI, product updates, and engineering deep-dives.

IndustryMar 15, 20265 min read

How AI Voice Agents Are Transforming Indian Customer Service

With over 1.4 billion people, India presents unique challenges and opportunities for AI voice technology. Learn how businesses are leveraging CALLSATHI AI to handle customer calls in multiple Indian languages.

TechnologyMar 10, 20268 min read

Understanding Sentiment Analysis in Real-Time Voice Calls

Our AI achieves +0.8 sentiment accuracy by analyzing tone, pitch, word choice, and conversation context. Here's a deep dive into how real-time sentiment analysis works under the hood.

EngineeringMar 5, 20266 min read

Why ~600ms Latency Matters for Voice AI

Human conversation has a natural rhythm. Any delay beyond 1000ms feels unnatural. Learn how CALLSATHI AI achieves ~600ms response times using optimized WebSocket pipelines and edge computing.

ProductFeb 28, 20267 min read

CALLSATHI AI vs Traditional IVR: A Complete Comparison

Traditional IVR systems frustrate customers with rigid menus. See how CALLSATHI AI replaces IVR with natural conversation that understands intent and resolves issues without press-1-for-this trees.

SecurityFeb 20, 20264 min read

Building for Enterprise: Our Security & Compliance Journey

From GDPR to India's DPDP Act, we built CALLSATHI AI with compliance-first architecture. Here's how we ensure your data stays protected while delivering world-class voice AI.

TutorialFeb 14, 202610 min read

How to Train Your AI Voice Agent on Custom Knowledge Bases

Step-by-step guide to uploading your company documents, FAQs, and product information to make your CALLSATHI AI agent an expert on your business.

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