Effective Date: 1st February 2025 | Version 1.0
⚠️ Important: Please read these Terms and Conditions carefully before using our Service. By accessing or using CALLSATHI AI, you agree to be bound by these Terms.
CALLSATHI AI platform and all related services
Any business entity using the Service
AI-powered voice assistant on our platform
Duration of voice calls, measured in minutes
Usage exceeding included plan minutes
Telecom Regulatory Authority of India
| Plan | Minutes | India Pricing (INR) | Global Pricing (USD) | Overage Rate |
|---|---|---|---|---|
| Chat Only | WhatsApp Chat | ₹3,999 + GST | $49/mo | N/A |
| Pay As You Go | 0 included | ₹0 base | $0 base | ₹20 or $0.25/min |
| Starter | 400 min | ₹9,999 + GST | $129/mo | ₹20 or $0.25/min |
| Professional | 1,000 min | ₹24,999 + GST | $299/mo | ₹20 or $0.25/min |
| Enterprise | 2,500 min | ₹54,999 + GST | $699/mo | ₹20 or $0.25/min |
⏱️ Expected Average Call Duration: 4-5 minutes per call
AI conversations naturally take time. Calls consistently exceeding 8 minutes may be subject to review.
Prohibited Usage:
9 AM - 9 PM
Calling Hours Only
DND Respected
NCPR Registry Checked
Consent Required
For Promotional Calls
When using the Google Contact Sync feature, our use and transfer of information received from Google APIs will strictly adhere to the Google API Services User Data Policy, including its Limited Use requirements.
Full details in our Privacy Policy
99.5% Uptime Guarantee
| Uptime Level | Service Credit |
|---|---|
| 99.0% - 99.5% | 10% credit |
| 95.0% - 99.0% | 25% credit |
| Below 95.0% | 50% credit |
Refund requests: billing@callsathi.com | Processed in 7-10 business days
Maximum Liability: Limited to fees paid in the preceding 3 months.
Exclusions: We are not liable for indirect, incidental, or consequential damages including loss of profits, data loss, or business interruption.
AI Limitations: AI may occasionally produce inaccurate responses. Users are responsible for decisions made based on AI output.
These terms are governed by the laws of India.
Disputes first resolved through negotiation (30 days), then binding arbitration under the Arbitration and Conciliation Act, 1996.
Courts of Hyderabad, Telangana have exclusive jurisdiction.
CALLSATHI Technologies Private Limited
Legal: legal@callsathi.com
Billing: billing@callsathi.com
Support: support@callsathi.com
Registered Office: Hyderabad, Telangana, India
By subscribing to CALLSATHI AI, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.