CALLSATHI AI is committed to protecting your personal data and respecting your privacy rights under GDPR.
Last Updated: February 5, 2026
Request a copy of all personal data we hold about you
Correct any inaccurate or incomplete personal data
Request deletion of your personal data ('Right to be Forgotten')
Limit how we process your personal data
Receive your data in a structured, machine-readable format
Object to processing of your personal data for certain purposes
| Data Category | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Account Information | Service delivery, billing | Contract Performance | Duration of account + 7 years |
| Call Recordings | AI training, quality assurance | Legitimate Interest | 90 days (configurable) |
| Call Metadata | Usage tracking, billing | Contract Performance | 7 years (tax compliance) |
| Voice Data | Real-time transcription | Consent | Processed in-memory only |
| Client Contact Lists | Outbound calling | Processor (on your behalf) | Until you delete |
AES-256 encryption for all stored data
TLS 1.3 for all data transmission
Role-based access with MFA
To exercise any of your GDPR rights, please contact our Data Protection Officer:
Email: privacy@callsathi.com
Please contact our DPO at dpo@callsathi.com with the subject line "Data Subject Request".
Verification: We may request identity verification for security
Business users can export their data directly from the dashboard: