CallSathi answers your customers on WhatsApp the moment they write, day or night, from what you have taught it about your business. Your team works from one inbox that behaves like WhatsApp itself, and automated messages go out when they help, not when they annoy.
Hi! I want to buy the Creta SX.
Hello! 👋 Great choice. How can I help you with the Creta SX today?
What's the EMI at 9.25% for 5 years?
Prices, timings, availability, directions: the AI answers from your knowledge base in the customer's language and can book appointments right in the chat.
Built on Meta's official WhatsApp Business Platform, not an unofficial workaround that puts your number at risk of being blocked.
Search any contact, start a chat with any number, see the photos, videos and voice notes customers send, and step in whenever you want.
Send approved marketing templates with an image or brochure attached, with each customer's name and your business details filled in from your contacts.
Automated reminders say what you are waiting for, never go out at night, are limited to two a week, and stop the moment a customer books.
After an AI call or a staff call, the customer gets your WhatsApp message straight away, using exactly the template you picked.
When a customer needs a person, the chat goes to your team with a polite holding message instead of going silent, and your team is alerted.
Team members can connect their own WhatsApp number, so customers keep talking to the person who knows them, with the AI covering when they are away.
WhatsApp allows free-form messages only within 24 hours of a customer's last message. CallSathi switches to an approved template when needed and tells you plainly when a message could not be delivered.
Connect through Meta. We help with setup, business verification and your first templates.
Add your services, prices and common questions: the same knowledge your AI calls use.
Turn on AI replies, watch every conversation in the inbox and step in whenever you like.
Yes. CallSathi connects your number through Meta's official WhatsApp Business Platform (Cloud API).
Yes. It replies in the language the customer writes in, including Hindi, Telugu, Tamil and Hinglish.
You can send campaigns to customers who have agreed to hear from you, using templates Meta has approved. Customers who opt out are not messaged again.
Meta lets businesses send free-form messages only within 24 hours of the customer's last message. Outside that window, the first message must be a template Meta has approved. CallSathi handles this for you.
Yes. The same AI answers Instagram messages and phone calls, so customers get the same answers on every channel.
Calls, WhatsApp, Instagram and your CRM share one AI and one record of every customer.
Leads, pipelines and a power dialer, with an AI that calls leads back and follows up on WhatsApp.
Answers every call 24x7 and makes automated follow-up, reminder and lead calls in Indian languages.
AI replies to Instagram DMs, comments, story replies and mentions, and turns followers into leads.