For clinics

An AI receptionist for your clinic that answers every patient

Your front desk is with the patient in front of them while the phone keeps ringing. CallSathi answers every call on your clinic's number, day and night, books the appointment, sends a WhatsApp confirmation and reminds patients before they are due, in the language they speak.

MedCare Clinic
CALLSATHI AI • Online
This business uses a secure service from Meta to manage this chat
TODAY
Type a message
Capabilities

What the AI receptionist does for your clinic

Every patient call answered

Timings, doctors, services and directions: the AI answers from what you have taught it, so patients are never left on hold or ringing.

Appointments booked

The AI takes the patient's details, books the appointment and confirms it on WhatsApp, so the patient has it in writing.

Reminder calls and messages

Appointment reminders go out automatically within the hours you set, with retries when nobody answers.

No guessing on medical questions

The AI answers from your clinic's information only. When it does not know, it offers a call-back from your team instead of guessing.

WhatsApp replies, day and night

Patients who message on WhatsApp get an answer in seconds, and your staff can step into any chat from the inbox.

Your staff when it matters

When a caller needs a person, the AI transfers the call to your team. If nobody picks up, it takes a message so you can call back.

How It Works

Up and running in three steps.

01

Teach it your clinic

Add your doctors, timings, services and the questions patients ask most.

02

Get your clinic number

We set up a number for your clinic on CallSathi and connect your WhatsApp Business number.

03

Go live

The AI answers from the first call, and every transcript and summary appears in your dashboard.

FAQ

Questions from clinics

Can an AI receptionist book patient appointments?

Yes. It takes the patient's details on the call or on WhatsApp, books the appointment and sends a WhatsApp confirmation.

Will the AI give medical advice?

It is set up to answer from the information your clinic gives it, such as timings, services and preparation instructions. When a question needs a doctor, it offers a call-back from your team rather than guess.

Can it send appointment reminders?

Yes. Reminder calls and WhatsApp messages go out automatically within the hours you set.

Which languages does it speak with patients?

English, Hindi, Telugu, Tamil, Marathi and other Indian languages. It replies in the language the patient uses.

Are patient conversations kept private?

Yes. Every business's calls and chats are kept apart from every other business, and recorded calls are stored privately for your clinic.

See CallSathi working for clinics.

Tell us how your customers reach you today. We will show you the AI answering them, live.